HIGH PERFORMANCE ATHLETES LLC PRIVACY POLICY

Always Clean understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our” means Always Clean and its affiliates. “You,” “your,” visitor,” or “user” means the individual accessing this site.

PERSONAL AND NON-PERSONAL INFORMATION

Our Privacy Policy identifies how we treat your personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non personal information is information that cannot identify you. If you visit this web site to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. What is personal information and how is it collected? Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number. We may collect personal information from you in a variety of ways:

• When you send us an application or other form

• When you conduct a transaction with us, our affiliates, or others

• When we collect information about in you in support of a transaction, such as credit card information

• In some places on this web site you have the opportunity to send us personal information about yourself, to elect to receive particular information, to purchase access to one of our products or services, or to participate in an activity.

ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT PERSONAL INFORMATION?

Yes, we may use cookies and related technologies, such as web beacons, to collect information on our web site. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with us, a cookie helps Always Clean to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Always Clean website, the information you previously provided can be retrieved, so you can easily use the features that you customized. A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. We may use web beacons to count visitors to the web pages on the web site or to monitor how our users navigate the web site, and we may include web beacons in e-mail messages in order to count how many messages sent were actually opened, acted upon or forwarded.

Third party vendors also may use cookies on our web site. For instance, we may contract with third parties who will use cookies on our web site to track and analyze anonymous usage and volume statistical information from our visitors and members. Such information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us to improve the visitor experience, to manage our site content, and to track visitor behaviour. We may also contract with a third party to send e-mail to our registered [users/members].

To help measure and improve the effectiveness of our e-mail communications, the third party sets cookies. All data collected by this third party on behalf of Always Clean is used solely by or on behalf of Always Clean and is shared externally only on an anonymous, aggregated basis. From time to time we may allow third parties to post advertisements on our web site, and those third-party advertisements may include a cookie or web beacon served by the third party. This Privacy Policy does not cover the use of information collected from you by third party ad servers. We do not control cookies in such third party ads, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad. We will not share your personal information with these companies, but these companies may use information about your visits to this and other web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you, and they may share your personal information that you provide to them with others.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Always Clean websites you visit.

HOW DOES Always Clean USE PERSONAL INFORMATION?

Always Clean may keep and use personal information we collect from or about you to provide you with access to this web site or other products or services, to respond to your requests, to bill you for products/services you purchased, and to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our products or the products of others, for record keeping and analytical purposes and to research, develop and improve programs, products, services and content.

Personal information collected online may be combined with information you provide to us through other sources We may also remove your personal identifiers (your name, email address, social security number, etc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.

DOES Always Clean SHARE PERSONAL INFORMATION WITH OTHERS?

We will not share your personal information collected from this web site with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. For some sorts of transactions, in addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect personal information directly from you to assist you with your transaction. We do not control how these third parties use such information, but we do ask them to disclose how they use your personal information before they collect it.

If you submit a review for a third party (person or business) using our Facebook Fan Review Application, during the submission process we ask your permission to gather your basic information (such as name and email address) which we then share with the third party for whom you are submitting the review. We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation.

We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior, which is harmful to other visitors (or illegal). We may disclose your personal information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal process. As discussed in the section on cookies and other technologies, from time to time we may allow a third party to serve advertisements on this web site.

If you share information with the advertiser, including by clicking on their ads, this Privacy Policy does not control the advertisers use of your personal information, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad.

HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?

We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this web site allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

HOW IS PERSONAL INFORMATION SECURED?

We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.

LINKS

This site contains links to other sites that provide information that we consider to be interesting. Always Clean is not responsible for the privacy practices or the content of such websites.

PUBLIC DISCUSSIONS

This site may provide public discussions on various business valuation topics. Please note that any information you post in these discussions will become public, so please do not post sensitive information in the public discussions. Whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users disclose in any such forums on the web site. Always Clean does not agree or disagree with anything posted on the discussion board. Also remember that you must comply with our other published policies regarding postings on our public forums.

HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?

You may access, correct, update, and/or delete any personally-identifiable information that you submit to the web site. You may also unsubscribe from mailing lists or any registrations on the web site. To do so, please either follow instructions on the page of the web site on which you have provided such information or subscribed or registered or contact us at [email protected]

CHILDREN’S PRIVACY

Always Clean will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.

CHANGES

Always Clean reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the homepage of the web site for a period of time. If you have any questions about privacy at any websites operated by Always Clean or about our website practices, please contact us at: [email protected]

Terms & Conditions | Always Clean
Always Clean

Legal & Compliance

Terms & Conditions

Always Clean — Anderson Pantoja Enterprises Inc  |  Effective Date: July 1, 2025  |  Last Updated: July 1, 2025

Important — SMS & Text Messaging

Always Clean will never share your SMS opt-in data, phone number, or consent information with any third party for marketing or promotional purposes. SMS data is shared only with aggregators and providers strictly necessary to deliver the text messaging service. Reply STOP to opt out at any time. Reply HELP for assistance. Msg & data rates may apply.

Effective Date: July 1, 2025

Welcome to Always Clean (the "Website" and "Services"). This Terms of Use Agreement (the "Agreement") is made and entered into by and between you and Anderson Pantoja Enterprises Inc, doing business as Always Clean (the "Company," "us," "we," or "our"), a limited liability company operating in the State of California, United States.

This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any products, materials, and services provided by or on the Website (collectively, the "Services"). Please read this Agreement carefully before using our Services.

Section 01

Acceptance of This Agreement

1.1 Acceptance Through Using or Accessing the Services

By accessing or using the Services (or by clicking "accept" or "agree" when prompted), you agree to be bound by the terms and conditions of this Agreement on behalf of yourself or the entity you represent. If you do not agree, you may not use or access the Services and must exit the Website immediately.

1.2 Eligibility Requirements

To use the Services, you must be: (i) at least 18 years old, and (ii) not a competitor of or using the Services for purposes competitive with the Company. By accessing or using the Services, you represent and warrant that you meet these requirements.

1.3 Changes to This Agreement

The Company reserves the right to change this Agreement at any time. Except for changes made for legal or administrative purposes, we will provide reasonable advance notice before changes become effective. Your continued use of the Services after any changes constitutes acceptance of those changes.

Section 02

Access to the Services

2.1 Changes to Your Access and the Services

The Services may change over time as the Company evolves. We reserve the right to modify, withdraw, or discontinue the Services, in whole or in part, at any time without notice. The Company shall have no liability to you for any losses caused by unavailability of the Services at any time.

2.2 Creating an Account

You may be required to register for an account to access certain features of the Services. You agree to provide accurate, complete, and updated information. All information you provide will be governed by our Privacy Policy.

2.3 Account Responsibilities

You are responsible for maintaining the confidentiality of your password and account information. You agree to notify us immediately of any unauthorized use of your account. The Company will not be liable for losses arising from your failure to comply with these security obligations.

2.4 Termination or Deletion of an Account

The Company may suspend or terminate your account at any time in our sole discretion, including for any breach of this Agreement.

Section 03

Policy for Using the Services

3.1 Permitted Uses

You may use the Services for lawful purposes only and in accordance with this Agreement. You agree not to use the Services in any way that could damage the Services or the general business of the Company.

3.2 Prohibited Activities

You agree not to engage in any of the following:

  • Violation of Laws. Violate any applicable laws, regulations, or contractual obligations.
  • Unsolicited Communications. Send any unsolicited or unauthorized advertising, promotional materials, spam, or junk mail.
  • Impersonation. Impersonate others or misrepresent your affiliation with any person or entity.
  • Harm to Minors. Exploit or harm minors in any way, including by exposing inappropriate content.
  • Content Standards Violations. Upload, display, or transmit material that does not comply with the Content Standards set out below.
  • Interference. Interfere with, disrupt, disable, or impair the infrastructure of the Services, including servers and networks.
  • Unauthorized Access. Attempt to gain unauthorized access to the Services or any systems connected to the Services.
  • Reverse Engineering. Reverse engineer, decompile, or attempt to obtain the source code of the Services.
  • Data Harvesting. Collect or harvest any data regarding other users without their consent.
  • Malicious Code. Upload or transmit viruses, Trojan horses, worms, or other harmful software.

3.3 Geographic Restrictions

The Company is based in the State of California, United States. The Services are intended for use by persons located in the United States and Canada. By accessing the Services from any other location, you accept full responsibility for compliance with all applicable local laws.

Section 04

Terms and Conditions of Sale

4.1 Purchasing Process

Any steps taken from choosing Services to order submission form part of the purchasing process. By clicking the checkout button, you open the third-party merchant checkout section where you will specify contact details and a payment method. By confirming and submitting your order, you accept these Terms and commit to pay the agreed price.

4.2 Order Submission

Submission of an order creates an obligation to pay the price, taxes, and any applicable fees as specified on the order page. You will receive a receipt confirming your order.

4.3 Prices

You will be informed of all fees, taxes, and costs before order submission during the purchasing process.

4.4 Methods of Payment

Accepted payment methods are displayed during the purchasing process. All payments are independently processed through third-party services. The Company does not collect or store payment card details. If payment fails, the Company is under no obligation to fulfill the purchase order.

4.5 Retention of Usage Rights

You do not acquire any rights to use purchased Services until the total purchase price is received by the Company.

Section 05

Contract Duration

5.1 Subscriptions

Subscriptions allow you to receive Services continuously over a determined period. Paid subscriptions begin on the day payment is received. Failure to pay the recurring fee in a timely manner may cause service interruptions.

5.2 Fixed-Term Subscriptions

Fixed-term subscriptions start on the day payment is received and last for the subscription period chosen. Once expired, the Services will no longer be accessible unless you renew. Fixed-term subscriptions may not be terminated prematurely.

5.3 Automatic Renewal

Subscriptions are automatically renewed through your chosen payment method unless you cancel before the renewal deadline. You will receive advance notice of any upcoming renewal with instructions for cancellation.

5.4 Termination

Recurring subscriptions may be terminated at any time by sending a clear termination notice to [email protected] or using the corresponding controls on the Website. Termination is effective at the end of the current billing period.

Section 06

Intellectual Property Rights

6.1 Ownership

All intellectual property rights, including copyrights, trademarks, trade secrets, and patents in the Services and its contents (collectively, the "Content") are owned by the Company, its licensors, or other providers. The Content is protected by U.S. and international intellectual property laws. This Agreement does not transfer any intellectual property rights to you.

6.2 License to Use

The Company grants you a limited, non-exclusive, non-transferable, revocable license to use and access the Content for lawful business purposes in accordance with this Agreement. This license terminates upon your cessation of use or at the termination of this Agreement.

6.3 Restrictions

You shall not: copy, reproduce, or distribute the Content beyond what is expressly permitted; modify or create derivative works; sell, license, or otherwise exploit the Content; or use the Content to build a competing product or service.

6.4 Trademark Notice

All trademarks, logos, and service marks displayed on the Services are the property of the Company or their respective owners. You may not use such marks without prior written consent.

Section 07

User Content

7.1 Your Responsibility

You are solely responsible for any content you post, upload, or transmit through the Services ("User Content"). All User Content must comply with the Content Standards below. Any User Content you post is considered non-confidential and non-proprietary.

7.2 License You Grant Us

By submitting User Content, you grant the Company an irrevocable, non-exclusive, royalty-free, transferable, perpetual, worldwide license to use, reproduce, distribute, display, and prepare derivative works of your User Content in connection with the Services and our business.

7.3 Content Standards

User Content must not:

  • Violate any applicable laws, regulations, or contractual obligations
  • Promote illegal activity or create risk of harm, loss, or damage to any person
  • Infringe any copyright, trademark, patent, or other intellectual property rights
  • Contain defamatory, abusive, threatening, harassing, hateful, obscene, or otherwise objectionable material
  • Promote sexually explicit material, violence, or discrimination of any kind
  • Contain false or intentionally misleading information or impersonate any person

7.4 Monitoring and Enforcement

We reserve the right to remove or reject any User Content, report users to law enforcement authorities, and terminate or suspend access to the Services for any violation of this Agreement, in our sole discretion.

Section 08

Copyright Infringement (DMCA Policy)

Always Clean respects the intellectual property of others. If you believe your work has been copied in a way that constitutes copyright infringement, please provide the following to our designated copyright agent:

  • A physical or electronic signature of the copyright owner or authorized representative
  • A description of the copyrighted work you claim has been infringed
  • A description of where the allegedly infringing material is located
  • Your contact information (address, telephone number, and email address)
  • A statement of good faith belief that the use is not authorized by the copyright owner
  • A statement, under penalty of perjury, that the information in your notice is accurate

Please note that pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact automatically subjects the complaining party to liability for damages incurred in connection with the notification.

Designated Copyright Agent — Always Clean

Anderson Pantoja Enterprises Inc

1929 Springridge Ct, Concord, CA 94521-1516

Email: [email protected]

Phone: (415) 944-0012

Section 09

Feedback to the Company

If you provide the Company with any feedback or suggestions regarding the Services ("Feedback"), you assign to the Company all rights in such Feedback. The Company may use and fully exploit Feedback in any manner it deems appropriate without compensation or attribution to you. Do not submit Feedback you consider confidential or proprietary.

Section 10

Assumption of Risk

Information presented through the Services is for general information purposes only. The Company does not warrant the accuracy, completeness, or quality of any such information. Any reliance on such information is strictly at your own risk. The Company disclaims all liability arising from any reliance placed on such information.

Section 11

Privacy

For information about how the Company collects, uses, and shares your information, please review our Privacy Policy, which is incorporated into this Agreement by reference.

SMS Opt-In Data Protection: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

By using the Services, you consent to the collection, use, and sharing of your information as set forth in the Privacy Policy.

Section 12

White-Labeled CRM Services

12.1 Third-Party Platform

We provide white-labeled HighLevel CRM services to our clients. You acknowledge that HighLevel CRM is a third-party platform. The actual software, servers, and infrastructure are owned and operated by GoHighLevel.

12.2 Limitation of Liability for Platform Issues

We are not responsible for any issues, outages, data breaches, or other problems that may occur with the HighLevel platform, including service interruptions, data loss, security breaches, or changes to features or functionality.

12.3 Support for Platform Issues

For issues related to the core functionality of the HighLevel platform, you may need to contact GoHighLevel directly at gohighlevel.com.

12.4 Data Processing

When you use our white-labeled HighLevel CRM services, your data may be processed according to GoHighLevel's own privacy policy and terms of service, in addition to our policies.

12.5 Acceptance of Risk

By using our white-labeled services, you accept all risks associated with using a third-party platform and agree to hold us harmless for any issues arising from GoHighLevel's platform, services, or decisions.

Section 13

AI Technologies and Services

13.1 AI-Powered Features

Our Services may include AI technologies including AI-powered text and voice agents, automated content generation, AI-enhanced analytics, natural language processing, and voice recognition capabilities.

13.2 Interactions with AI Systems

By using our AI-powered features, you acknowledge that you may be interacting with automated AI systems rather than human agents. AI-generated responses are created through algorithmic processes. We will clearly disclose when you are interacting with an AI system, and you can request human intervention at any point.

13.3 AI-Generated Content

We do not guarantee the accuracy or completeness of AI-generated content. You are responsible for reviewing and verifying any AI-generated content before using it for business purposes. AI-generated content should not be relied upon as professional legal, medical, or financial advice.

13.4 AI Training and Opt-Out

We may use data from your interactions to improve our AI systems. We will anonymize and aggregate data when possible. We will not use your confidential business information to train AI systems without your explicit consent. You may opt out of having your data used for AI training by contacting us at [email protected].

13.5 AI Usage Limitations

You agree not to use our AI technologies to generate content that violates our Content Standards, create deepfakes or misleading synthetic media, impersonate individuals without consent, engage in automated spamming, or attempt to extract training data or proprietary information from the AI systems.

13.6 Voice Technologies

When using AI voice technologies, voice recordings may be processed to provide the requested service and improve our systems. You will be notified before recording begins. You can request deletion of your voice recordings by contacting us at [email protected].

13.7 Assumption of Risk for AI

AI technologies are rapidly evolving and may contain errors or limitations. AI systems may occasionally produce unexpected or inaccurate outputs. Use of AI-generated content is at your own risk.

Section 14

Termination

14.1 Termination by the Company

The Company may suspend or terminate your access to the Services at any time, for any reason, without prior notice, including for breach of this Agreement. Upon termination, your right to access and use the Services will immediately cease.

14.2 Effect of Termination

Upon termination, all provisions that by their nature should survive (including intellectual property, warranty disclaimers, and limitations of liability) will remain in full force and effect. Termination does not relieve you of obligations accrued prior to termination.

Section 15

No Warranty

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION OBTAINED FROM US SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

Section 16

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, LICENSORS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, PROFIT, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE.

THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO THE COMPANY IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY OR (B) ONE HUNDRED DOLLARS ($100.00).

Section 17

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, successors, and assigns from and against any claims, damages, liabilities, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your breach of this Agreement or your use or misuse of the Services, including any User Content you submit.

Section 18

Disputes & Governing Law

18.1 Governing Law

This Agreement and all matters arising out of or relating to it are governed by and construed in accordance with the laws of the State of California, United States, without giving effect to any conflict of law principles.

18.2 Dispute Resolution and Mandatory Arbitration

IMPORTANT: BY USING OUR SERVICES, YOU AGREE TO RESOLVE ANY DISPUTE THROUGH BINDING ARBITRATION AND WAIVE YOUR RIGHT TO BRING OR PARTICIPATE IN ANY LAWSUIT AGAINST THE COMPANY IN COURT.

Any dispute, claim, or controversy arising out of or relating to this Agreement or the use of the Services shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules in the State of California, United States. The arbitrator's award shall be final and binding and may be entered in any court of competent jurisdiction.

All arbitrations shall proceed on an individual basis. You waive the right to a trial by jury and the right to participate in any class action lawsuit or class action arbitration.

18.3 Time Limit to File Claims

ANY CAUSE OF ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, IT IS PERMANENTLY WAIVED AND BARRED.

Section 19

Miscellaneous

19.1 Waiver

No failure by the Company to exercise any right or remedy shall operate as a waiver of that right or remedy.

19.2 Severability

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19.3 Entire Agreement

This Agreement, together with all documents referenced herein (including our Privacy Policy), constitutes the entire agreement between you and the Company with respect to the subject matter hereof.

19.4 Assignment

You may not assign or delegate your rights or obligations under this Agreement without our prior written consent. The Company may freely assign its rights and obligations at any time.

19.5 Force Majeure

The Company shall not be liable for any failure or delay in performance caused by acts beyond our reasonable control, including acts of God, natural disasters, epidemics, war, government actions, or other similar events.

19.6 Compliance with Laws

You agree to comply with all applicable domestic and international laws, statutes, and regulations regarding your use of the Services.

Section 20

SMS / Text Messages

20.1 SMS Program Description

Always Clean (Anderson Pantoja Enterprises Inc) operates an SMS messaging program to communicate with customers and prospective customers. When you opt in, you may receive the following types of messages:

  • Transactional messages: appointment reminders, booking confirmations, service updates, and account notifications
  • Promotional messages: special offers, discounts, and seasonal promotions (only if you have opted in to marketing messages separately)

20.2 How We Collect Consent

SMS consent is collected via a form on our website or landing pages that includes two separate checkboxes — one for transactional messages and one for promotional messages. The promotional checkbox is unchecked by default and is never required to submit the form. Entering your phone number alone does not constitute consent to receive SMS messages.

20.3 Opting Out

You may cancel SMS messages at any time. Reply STOP to any message from us. Upon sending STOP, you will receive a one-time confirmation and will no longer receive SMS messages from us. To re-subscribe, text START or re-submit our opt-in form.

20.4 Help and Support

If you experience issues with our messaging program, reply HELP for more information, or contact us at [email protected] or (415) 944-0012.

20.5 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

20.6 Message and Data Rates

Message and data rates may apply for messages sent to and from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

20.7 Recurring Messages Disclosure

By opting in to our SMS program, you authorize us to send recurring text messages to the mobile phone number you provide. You are not required to agree to receive recurring messages as a condition of purchasing any goods or services.

20.8 Prohibited Content

Our SMS messages will never contain:

  • Phishing attempts, smishing, or social engineering content
  • Illegal content of any kind
  • SHAFT content (sex, hate, alcohol, firearms, tobacco) that does not comply with federal and state law
  • Deceptive or misleading information

20.9 SMS Opt-In Data Protection

All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

For privacy-related inquiries regarding our SMS service, please refer to our Privacy Policy.

Section 21

Additional Protections and Liability Waivers

21.1 Data Security Standards

The Company implements reasonable security measures to protect your personal information. However, no method of Internet transmission is completely secure and we cannot guarantee absolute security.

21.2 Refund Policy

Unless otherwise specified at the time of purchase, all sales are final and non-refundable. In cases where a refund is granted at the Company's sole discretion, it will be issued using the original payment method.

21.3 Account Information Updates

You are responsible for promptly updating your account and contact information whenever changes occur.

21.4 Waiver of Right to Sue & Arbitration Acknowledgment

BY USING OUR SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU WAIVE ANY RIGHT TO SUE THE COMPANY IN COURT OR TO PARTICIPATE IN A CLASS ACTION LAWSUIT. ALL DISPUTES WILL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION AS DESCRIBED IN SECTION 18.

21.5 Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

Section 22

Contact Information

All notices of copyright infringement claims should be sent to the designated copyright agent as provided in Section 8. All other feedback, comments, requests for technical support, and other communications relating to the Services should be directed to:

Always Clean — Anderson Pantoja Enterprises Inc

1929 Springridge Ct, Concord, CA 94521-1516

Phone: (415) 944-0012

Email: [email protected]

Website: alwayscleansf.com


Always Clean reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated via email or a notice on our website. Your continued use of our services after any changes constitutes acceptance of the updated terms.

Effective Date: July 1, 2025  |  Last Updated: July 1, 2025